FAQ Guide
Your Questions, our Answers.
What is the main purpose of US-meets-Europe?
US-meets-Europe serves as a source of inspiration and planning aid for Americans looking to travel to Europe. We showcase handpicked hotels, activities, and destinations to make your stay as enjoyable as possible. Please note that we are not a travel agency and do not handle bookings. Our website merely links to external providers for whom we are not liable
How do you select the hotels and activities you recommend?
Our recommendations are based on a combination of decades-long experience in the travel industry and current hotel reviews. With over 30 years of experience in the travel sector and numerous business trips taken by my husband, we have developed a deep understanding of quality and comfort. We review and analyze current ratings to ensure that our recommendations are always up-to-date and reliable.
What does the star rating next to each hotel mean?
The star rating next to each hotel provides a general indication of the hotel’s quality and the services offered. These ratings are based on a variety of factors such as comfort, amenities, service, cleanliness, and other conveniences. Please note that the criteria for star ratings can vary by country and should be used as a general guideline.
How can I add a hotel or activity to my favorites?
We highly value your individual travel tips and welcome your suggestions. To ensure the quality and reliability of our recommendations, we intentionally do not offer the option to independently publish recommendations on our site. Each person has their own perspective and experience, and we want to make sure that the recommendations we share have been carefully reviewed and selected. However, if you have a hotel or activity that you particularly appreciate and find worth recommending, we warmly invite you to let us know through the comment field below. After careful review, we will gladly include your recommendation and make it accessible to the entire community.
Are the hotel prices up-to-date?
We intentionally do not publish hotel prices on our website as they are subject to constant change. However, to provide you with the most up-to-date information, we have included a direct link to various suppliers such as Expedia, Hotels.com, ZEN Hotels, or Agoda for each hotel. This allows you to choose the supplier of your preference and check the current price at any time. You won’t have to search for the hotel; our link takes you directly to the booking page of the respective hotel. All you need to do is enter your travel date to see the most current prices and availability.
Do you offer any exclusive deals or discounts?
While we don’t offer exclusive deals or discounts ourselves, our focus is on providing carefully curated recommendations for hotels, tours, cruises, and other activities. However, through our website, you have the opportunity to directly access various providers. There, you can view any current special offers and discount promotions that are being offered by these respective providers. This allows you a quick overview of current deals and the opportunity to select the best offer for you.
What are the benefits of using the “Direct Booking” feature?
The ‘Direct Booking’ feature on our website serves as a one-stop-shop for all your travel needs, eliminating the need for extensive online searches. Whether you’re looking for flights, accommodations, train journeys, car rentals, cruises, or guided activities, we’ve got you covered. We provide direct links to a curated list of trusted providers, both global and local, to ensure you have a seamless booking experience. This feature not only saves you time but also gives you access to a wide range of options, allowing you to tailor your European adventure exactly the way you want it.
How do you ensure the reliability of the flight and hotel providers listed?
With over 30 years of experience in the travel industry, we take the selection of our flight and hotel providers very seriously. We only partner with well-established and reputable companies that have proven their reliability and quality over time. Our team conducts thorough research and evaluations to ensure that each provider meets our high standards for customer service, safety, and overall value. By doing so, we aim to offer you a curated list of options that you can trust for your European adventure.
Can I book train tickets through your platform
While we don’t offer direct booking for train tickets, our platform provides you with quick and easy access to major European train operators. We’ve curated a list of reputable providers, so you don’t have to spend time searching for reliable options. Simply click on the links to these train operators to find and book your train tickets directly on their websites.
How often do you update the Travel Blog?
Our Travel Blog is a dynamic space that we aim to update regularly. While we currently feature more static content like Country Profiles and Starter Kits, we have plans to enrich the blog with timely and relevant topics. Although we don’t have a set update frequency, you can expect to see new and engaging content added periodically to keep you informed and inspired for your European adventures
Do you feature guest posts or collaborations in your blog?
As of now, we’re focusing on launching our platform and providing valuable content to our users. While we haven’t yet opened up our blog for guest posts or collaborations, it’s something we’re considering for the future. We’re open to the idea of featuring user-generated content or partnering with like-minded individuals and organizations to enrich our blog and offer diverse perspectives
What types of recipes can I find in the “Recipe & Cooking” section?
Our “Recipe & Cooking” section is dedicated exclusively to showcasing traditional European recipes. We focus on the countries that we also feature as travel destinations, aiming to bring you a taste of each nation’s unique culture. While our recipe collection is not intended to be a comprehensive cookbook, it serves as a culinary journey that complements the travel experiences we offer.
Do I need to create an account to use the website?
No, you do not need to create an account to access our recommendations. All the information and suggestions on our website are freely available to all users without the need for registration.
How can I reset my password?
You can change your password within your profile settings. Alternatively, you can use the “Forgot Password” option to reset it.
Is my personal information secure?
We prioritize the security of your personal information and employ Wordfence to enhance the safety of our website. While no online platform can guarantee absolute security, we minimize risks by only requesting minimal information during registration, such as your country and city of residence. We do not ask for sensitive information like street addresses, phone numbers, or financial details, making the use of our website relatively secure
How can I contact customer support?
We’re passionate about providing travel recommendations, but it’s important to note that we are not a professional service and do not offer customer support. We are two individuals sharing our travel insights and experiences, so we don’t have a dedicated customer support team. If you have specific questions or feedback, you can reach out to us through the comment section on our website
Do you have a newsletter I can subscribe to?
Yes, we offer a newsletter to keep you updated on the latest travel recommendations, special deals, and exciting new destinations. You can subscribe to stay in the loop and make the most of your European adventures. A link to subscribe will be available on this FAQ page soon.
What are your terms and conditions and privacy policy?
While we don’t offer travel services directly and therefore don’t have traditional terms and conditions, we do have legal documents that outline how we handle data and privacy. You can find our Privacy Policy and other relevant legal information accessible through the footer of our website